Legal
Returns & Claims Policy
How quality claims and returns are evaluated and resolved.
Placeholder notice: This page is a placeholder outline. Its contents are not final legal language and must be reviewed and completed by a qualified attorney before commercial use.
Scope to be covered
This policy will describe the claim window after delivery, documentation requirements, how claims are evaluated against approved control samples and slab photography, the treatment of material installed despite visible defects (installation constitutes acceptance in most stone-trade terms), and available remedies.
Last reviewed: [Date]. Questions: [Business email].